Frequently Asked Questions

We take the logistical headache out of planning a cruise holiday. Instead of spending days trying to match up flights, hotel stays and sailing dates yourself, we bundle everything into a single package. Tell us where you want to sail, and our team will handle the connections behind the scenes so you don’t end up with awkward gaps before or after your cruise.

Yes. We’re an independent travel agency that puts together cruises, flights, hotels and transfers as a single, fully customised package. You can choose a ready-made itinerary from our website, or ask our team to build one from scratch.

It’s simple: you choose the sailing you want, and we handle the logistics behind the scenes. We bundle the cruise, flights and any hotel nights into one booking so your travel days line up with your embarkation date. Pick a pre-made itinerary from our site, or call us to build a custom route from scratch.

Standard cruise packages can be booked online. Choose your sailing, pick your dates and book. For a cruise and stay itinerary with several hotel stops, we’d recommend calling our team directly. It’s safer to have us manually check flight connections, embarkation times and hotel transfers, so everything lines up properly.

Yes, standard sailings and cruise and stay packages can be booked on our website instantly. If your itinerary includes several stops either side of the cruise, our system will prompt you to speak to our planning team first, so we can check the route details and make sure everything connects properly.

We offer a range of options, including ocean cruises, fly-cruise packages, cruise and stay holidays and tailor-made itineraries with a selection of cruise lines, so you can build a holiday around your preferred destinations, ship and travel style.

Rather than flying straight home the day your ship docks, a cruise and stay holiday adds hotel nights before or after your sailing, so you can explore the port city properly. We link the whole route together into one booking, so all you need to do is pack and go.

Yes, this is exactly what we do. We put together multi-stop routes from scratch, for example a few nights in Dubai before boarding a ship, then a flight home from your final port. We map out the entire journey, so you don’t have to juggle several separate booking apps; our team ties all the connections together for you.

Yes. Want to upgrade your cabin, add an extra night before you sail, or build a completely new route from scratch? Just tell us what you have in mind and we’ll handle the logistics. Call us to talk through the options.

This is our speciality. Planning a cruise and stay trip yourself makes it easy to misalign a flight with your embarkation date or miss a connection. Our team takes on that planning so everything links up smoothly.

We offer sailings all over the world, from the Caribbean and the Mediterranean to Alaska, Norway and the Far East, whether you want a single cruise or a cruise combined with a hotel stay. Available itineraries vary depending on the season.

Yes. If you’re after a premium cruise line, a balcony or suite cabin, or premium flight seats, our team will source the right options to fit your style and budget.

Yes, we plan honeymoon cruises regularly. Cruise and stay combinations are especially popular, as couples can spend a week sailing between ports before switching gears to relax on a beach. We build the route around both experiences on a single trip.

Yes, we help solo travellers book with us. Do bear in mind that cruising solo can affect the final price. Since cruise lines price per cabin rather than per person, a single occupancy supplement often applies, and your total cost depends on the specific cabin and flight seat you book.

Yes, we arrange plenty of family cruises. We’d recommend checking the specific ship details on our site before booking, as minimum age limits, kids’ clubs and cabin layouts vary from cruise line to cruise line.

Whether flights are included depends on the specific cruise you choose. Check the holiday details and our terms and conditions before booking to confirm.

It varies. Some packages include port transfers between the airport, your hotel and the cruise terminal, others don’t, and you might prefer to arrange a local taxi yourself. Check your quote, or ask us, rather than assuming either way.

Main dining on board is included on virtually every sailing, though speciality restaurants usually carry a cover charge. Any hotel nights either side of the cruise depend on the board basis you choose, from room-only to all-inclusive. Check your quote so you know exactly what’s included.

Some sailings include a drinks package as standard and others offer it as a paid upgrade, so it varies by cruise line and fare. Check the specific package information for exactly what’s included, so there are no surprises around drinks, speciality dining or gratuities.

You can, though cruise lines treat these as requests rather than guarantees, particularly on guarantee-grade fares where the cabin is allocated closer to departure. If you have a specific requirement, let us know early so we can pass it on to the cruise line.

The deposit required depends on the cruise package, the cruise line involved, and the booking conditions at the time of purchase. We’ll confirm the exact amount before you complete your booking. See our terms and conditions for more detail.

Your remaining balance is due by the date shown on your booking confirmation. Cruise lines typically ask for the balance earlier than a standard package holiday, so check your confirmation rather than assuming a set number of weeks.

We email your confirmation as soon as your booking goes through, with a full breakdown of flight times, cabin details, embarkation information and balance details. If anything looks off or you have questions, just call the team and we’ll sort it out.

Flight-inclusive cruise packages booked with us are protected under the ATOL and ABTA schemes, giving you financial protection and support if a supplier is unable to deliver your holiday. Your booking documents will confirm exactly which protections apply to your booking.

If your holiday is financially protected, you may be covered if a travel company or cruise line fails before or during your trip. The exact protection available depends on the arrangements included in your booking. Check your booking documents or contact us to confirm.

You may be able to change your booking, depending on your holiday arrangements, cruise line conditions and departure date. Some changes may involve amendment fees or additional costs.

Yes, but timing matters. Cruise bookings need 112 days’ notice before departure to avoid the full cancellation charge, and cancelling inside that window means the fee rises towards 100% of the holiday cost. Call us as soon as you need to cancel, so we can see what can be recovered from the cruise line and other suppliers.

Name changes may be possible, depending on cruise line and airline rules, and fees may apply. Cruise lines often need this well ahead of departure because manifests are submitted in advance, so contact us before making any changes.

You’ll need valid travel documentation, such as your passport, your cruise line boarding documents, and any required visas or travel permits. Exact entry requirements depend on every country your ship calls at, not just your departure port.

Yes, and it’s worth checking your passport’s expiry date before booking. Many countries refuse entry if your passport expires within six months of your return date, so check this before choosing your travel dates to avoid being turned away at the terminal.

No, we don’t handle visa applications directly. Visa requirements vary by nationality and by every port your itinerary visits, so it’s your responsibility to arrange the correct visas or electronic travel permits.

We’d strongly recommend it, and most cruise lines require it. If you face a medical emergency at sea, a serious flight delay, or lost luggage, a good travel insurance policy is what protects you financially. Check that your policy specifically covers cruising, and arrange it on the day you book.

Head straight to the airline desk as soon as your flight is delayed or cancelled. Airline staff are the only ones who can rebook you onto another flight. Then call our office straight away, because a missed embarkation needs sorting quickly, and we’ll adjust your hotel and transfer bookings to match.

Call our office if you’d like to book a cruise or amend an existing booking. Our team is available every day to help plan itineraries, change cabins, or answer any questions about your travel plans.